cancellation / Refund / Return policy of Artbox Creative
Effective Date: 01/01/2024
Thank you for choosing [Your Website Name]. This Cancellation/Return/Refund Policy outlines the terms and conditions applicable to cancellations, returns, and refunds for our products.
1.1 Order Cancellation
Artbox Creative is a digital product-selling website and we do not accept cancellations however if you buy our pricing packages and we can’t complete your requests you can request cancellations
2. Return Policy
To be eligible for a return, physical products must be unused and in the same condition as received. Digital products are not eligible for returns once downloaded.
2.2 Return Process
For physical products, contact our customer support within 7 days of receiving the item to initiate the return process.
2.3 Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
3. Refund Policy
Refunds are processed for eligible returned items. Digital products, once downloaded, are not eligible for refunds.
3.2 Refund Process
Refunds will be processed within 2 days of receiving the returned item.
3.3 Non-Refundable Items
Certain items, such as personalized or customized designs, are non-refundable.
4. Contact Information
For any inquiries regarding cancellations, returns, or refunds, please contact us at [Your Contact Information].
5. Changes to the Policy
We reserve the right to modify this Cancellation/Return/Refund Policy at any time. Any changes will be effective immediately upon posting on the website.
By making a purchase on Artbox Creative, you acknowledge and agree to the terms of this Cancellation/Return/Refund Policy.
Thank you for your understanding and cooperation.